Important Notice Regarding Legal Agreement & Compliance Warranties
You must use only documented, channel-appropriate consent and honor every opt-out. Phone collection alone and verbal consent do not unlock SMS. Mobile messaging remains unavailable until Rebookt records the carrier, test-device, and owner activation gates.
1. Acceptance of Terms & Binding Contract
PLEASE READ THESE TERMS OF SERVICE AND CONDITIONS (“TERMS”, “AGREEMENT”) CAREFULLY BEFORE CREATING AN ACCOUNT, ACCESSING, OR USING THE REBOOKT PLATFORM.
This Agreement is a legally binding contract between you (either as an individual business owner, sole proprietor, or authorized representative of a legal entity, hereinafter referred to as “Subscriber”, “Business Owner”, “User”, or “you”) and Craft75, a Tennessee entity (“Company”, “Craft75”, “we”, “us”, or “our”), owning and operating the Rebookt platform, website (rebookt.craft75.com), software, APIs, and services (collectively, the “Service” or “Platform”).
BY CREATING AN ACCOUNT, JOINING THE CONTROLLED PILOT, SUBSCRIBING TO A PAID PLAN IF LIVE BILLING IS LATER ACTIVATED, OR OTHERWISE ACCESSING OR USING REBOOKT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.
2. Description of Service & SaaS License Grant
2.1 Service Overview
Rebookt is a specialized B2B Software-as-a-Service (SaaS) client retention platform designed for service-based businesses. Rebookt enables Subscribers to create automated aftercare instructions, client check-ins, review request workflows, rebooking reminders, custom intake forms, QR code promotional assets, and POS integration workflows.
2.2 Limited License Grant
Subject to full compliance with this Agreement and timely payment of applicable subscription fees, Craft75 grants Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Rebookt Platform during the active subscription term solely for Subscriber's internal business operations.
2.3 Restrictions
Subscriber shall not copy, reverse engineer, decompile, resell, sublicense, rent, scrape, or bypass any security controls or licensing mechanisms of Rebookt.
3. Eligibility & Account Responsibilities
You represent and warrant that you are at least 18 years of age and possess full legal authority to bind your business entity. Access is secured via authentication provider Clerk. Subscriber is solely responsible for maintaining credential secrecy and for all activities conducted under its account. Notify us immediately at support@craft75.com of any unauthorized access.
4. Subscription Pricing, Billing & Refund Policy
4.1 Payment Processor & Merchant Entity
Stripe is connected in test mode for the controlled pilot. No live subscription charge is part of the current release. If live billing is activated later, payments will be processed through Craft75's Stripe merchant account and the checkout will disclose the price and billing interval before authorization.
4.2 Subscriptions & Auto-Renewal
Any future paid subscription terms, renewal interval, cancellation path, and price must be presented at checkout before a live charge is authorized.
4.3 NO REFUNDS POLICY
5. Telecommunications Compliance, TCPA, CAN-SPAM & A2P 10DLC Warranties
Rebookt currently dispatches published email through Postmark. SMS through Sent may be activated for an individual business only after carrier registration, sender/campaign evidence, a consented test-device delivery, and owner approval are recorded. WhatsApp, MMS, RCS, and automatic channel fallback are not part of the current release.
5.1 Express Subscriber Warranties
- Channel-Appropriate Consent: Subscriber warrants that it has a documented lawful basis for each email and, if SMS is later activated, the specific written mobile consent required for that message purpose.
- Applicable Messaging Rules: Subscriber is responsible for applicable federal, state, carrier, and provider requirements. Rebookt's technical gates do not replace legal advice.
- No Scraped or Purchased Lists: Subscriber SHALL NOT upload or sync purchased lead lists, scraped contacts, or unverified contact databases.
- Honor Opt-Outs Immediately: Subscriber agrees to immediately honor all opt-out or consent revocation requests.
5.2 Anti-Spam Zero Tolerance & Account Termination
Craft75 enforces a zero-tolerance policy for spam or telecommunication abuse, and reserves the right to immediately suspend or terminate accounts violating these standards without refund.
6. Subscriber Indemnification & Defense (Shielding Craft75)
Broad Duty to Defend & Indemnify Craft75
Subscriber agrees to defend, indemnify, hold harmless, and releaseCraft75, its corporate parent, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, actions, suits, regulatory fines, penalties, TCPA class action lawsuits, CAN-SPAM enforcement actions, liabilities, damages, and legal costs (including reasonable attorneys' fees) arising out of or relating to:
- Subscriber's breach of any term, warranty, or representation in this Agreement;
- Failure by Subscriber to obtain proper consent from End-Clients for SMS or email dispatches;
- The content or legality of any sequence, email, text message, or material transmitted by Subscriber;
- Any dispute between Subscriber and any of its End-Clients or staff.
7. FTC Review Gating & Sentiment Engine Compliance
Rebookt provides automated review routing tools. Subscriber warrants that it will comply with FTC regulations (16 C.F.R. Part 465) and will not use Rebookt tools to deceptively suppress genuine negative reviews, manipulate online ratings, or violate consumer review disclosure laws.
8. Intellectual Property & Data Ownership
Craft75 retains all rights, title, and interest in Rebookt software, trademarks, codebases, and designs. Subscriber retains ownership of raw Client Data uploaded, granting Craft75 a limited license to process data strictly to provide Platform services.
9. Warranty Disclaimer & Limitation of Liability
REBOOKT IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. LIQUID BLUE WORKS DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Absolute Liability Cap
LIQUID BLUE WORKS' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL BE STRICTLY LIMITED TO THE TOTAL AMOUNT PAID BY SUBSCRIBER TO LIQUID BLUE WORKS FOR REBOOKT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR ONE HUNDRED DOLLARS ($100.00 USD), WHICHEVER IS GREATER.
11. Governing Law, Binding Arbitration & Class Action Waiver
This Agreement is governed by the laws of the State of Tennessee, USA. Exclusive jurisdiction and venue reside in state or federal courts located in Hamilton County, Tennessee (Chattanooga, TN).
DISPUTES SHALL BE RESOLVED VIA BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA). SUBSCRIBER EXPRESSLY WAIVES THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR JURY TRIAL AGAINST LIQUID BLUE WORKS.
12. Contact Information
Craft75
Attn: Legal Department
2310 Vance Avenue, Suite 202
Chattanooga, TN 37404, United States